Requirements to use Remote Online Notarization (RON)

Remote Online Notary FloridaMinimum System Requirements to Use RON

Read Our Guide to a Smooth Notarization

Internet Speed

You must have a high-speed, reliable connection to the Internet.  If your connection is spotty, the video will drop-out.

Multiple Signers Need Separate Devices

Each signer or witness must join the online notary session at the same time using their own compatible device (no sharing).  An email is sent to each signer’s own email address, and these emails contain the links needed for the signer(s) to go online.

If you only have one compatible device, there is a work-around procedure that can be used.  Please contact us for details.

You Must Use a Supported Web Browser and Operating System!

This is very important:   You must use an approved web browser, or your remote online notary is not going to work.  Below is a list of supported browsers:

WINDOWSFlorida Remote Online Notary

Google Chrome – Version 30 or Higher
Mozilla Firefox – Version 24 or Higher

*** Internet Explorer or Microsoft Edge Will Not Work ***

ANDROID TABLETS AND PHONES
Google Chrome (Latest Version)

MAC
Google Chrome (Latest Version)
FireFox (Latest Version)

iOS, iPHONE, iPAD
iOS 11 or higher only and only with Chrome browser

Test your Webcam and Microphone First

The following website is not associated with our business, but we’ve found it very helpful for testing webcams and microphones for remote online notarization:

Webcam and Microphone Test

Personal Requirements to Use RON

First, be comfortable with the concept of online notarization.  Our main RON page has frequently asked questions, and we have a brutally honest page about RON privacy.

Identity Verification

There are different requirements depending on whether or not you are  U.S. citizen or legal resident.

Citizens/Residents

Florida requires that your identity be authenticated using a 2-step process of credential analysis and knowledge based authentication (KBA).  If you do not meet the following requirements, online notarization is not an option for you, because you will not pass identity verification.  You must:

  • Be a United States citizen or legal resident;
  • Have a state issued driver license or ID card or a U.S. Passport;
  • Have a social security number;
  • Have at least three to five years of credit history in the United States – (Your credit is not “pulled”, but your history is used to generate 5-questions for the KBA test). 

Non-Citizens and International Notarization

If you are not a US citizen or legal resident, a special procedure can be used. You must provide the names of two U.S. citizens who know you personally and who have no personal interest in your notarial transaction. These two witnesses must swear to your identity by signing a document called a credible witness affidavit, and they must pass ID verification and meet all of the personal and technological requirements to use the platform. Your two credible witnesses must appear before the notary online. More information on this procedure is available on our webpage that discusses credible witness affidavits.  Call or email for more information on setting up this type of online notarization.

Is your Credit Report Locked?

If your credit report is locked, you will not pass the ID verification process.  You must first contact the credit bureaus to unlock your credit report.

Remote Online Notary Florida

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