Now offering remote online notarization for qualified non-U.S. citizens and foreign nationals. Click here to learn more.
Frequently Asked Questions (FAQ)
What is Remote Online Notarization? (RON)
Remote online notarization, or “RON” as it’s commonly called, is a 100% online notary service where documents of all types can be electronically signed and notarized online using a device with a webcam and microphone. Only a certified online notary public can perform online notarizations in Florida. If you’re looking for information on becoming a certified Florida remote online notary, please read our post on the subject.
Do I have to be in Florida to use your remote online notary service?
No, our notarizations are valid in all U.S. states and territories. We can facilitate your online notarization anywhere in the world as long as you meet the minimum requirements.
What are your business hours?
Our online notaries work 9am – 5pm eastern time Monday through Friday. We offer a Priority-RUSH option that can accommodate your online notarization needs after hours, on weekends, and on most holidays.
Do you have to be a United States Citizen to use online notarization?
U.S. citizens and residents can use RON quickly and easily.
If you are not U.S. citizen or legal resident, you will need two U.S. citizens to vouch for your identity by signing a Credible Witness Affidavit, which we will prepare for you. Your witnesses will have to meet the personal and technological requirements to use the platform, pass ID verification, and appear online with you before the notary. Notarizations requiring a credible witness affidavit incur a $50 upcharge.
How much does online notarization cost?
The fee is $25 per notarial act (notary stamp) per principal signer. A witness package is $50, which provides up to two witness.
Documents that require a digital signature, but no notarial act, are $8/digital signature.
An optional Priority-RUSH service is available for emergencies. This will will facilitate priority handling, after hours appointments, and notarizations on weekends and holidays. This add-on is $50.
How do I get started?
Click the big orange button at the top of this page, and follow the directions. If you need extra help, you’re welcome to call or email.
Can your company provide online witnesses?
Yes. We can supply up to two witnesses for your online notarization.
Can I supply my own witnesses?
Yes, but each witness must pre-qualify and ID verify the same as the principal signer, and each witness must have their own email address and a suitable device. Unless you have personal reasons for using your own witnesses, we recommend that you use ours. There is no difference in price. If your online notarization requires a credible witness affidavit, you will have to supply two of your own witnesses, as they must know your personally.
When will my notarized documents be available?
Documents notarized online will be emailed to you immediately after your session with the online notary. Customers typically have their notarized documents within five minutes. We can also forward the documents to a third party if you wish.
Can we use online notarization for real estate closing and mortgage documents?
Yes, we are experienced with notarizing real estate closing and mortgage documents online for both sellers and buyers. We only ask that you provide the closing documents to us as individual files, not as one large one.
Our online notary technology is MISMO certified.
Check with your title company to make sure they accept documents that have been notarized online. Some title companies are still operating in the dark ages. Fortunately, most have adjusted their policies to allow for online closings. Your title company may ask which technology provider we use. We use DocVerify or Secured Signing, which are both MISMO compliant.
What sets your company apart from the rest?
Our CEO and online notary coordinator, John Bayne, was selected by the National Notary Association (NNA) as the 2021 Notary of the Year!
Florida Document Specialists is Florida’s premier online notary service provider. We are a Florida corporation, and our online notaries are certified by the Florida Department of State to conduct remote online notarizations. We are accredited, A+ rated, and 5-star reviewed by the Central Florida Better Business Bureau (BBB). We use the best remote online notarization (RON) technology providers, DocVerify and Secured Signing. This means that we have technology and capabilities at our disposal that exceed that of our competitors, i.e. conferencing multiple signers and witnesses into a single, seamless video session. Our company and each of our notaries is bonded and insured. Unlike other virtual notary services, we are accessible, and we provide free telephone support. You can actually talk, text, or email with your online notary. Read more about our value added services.
What are the minimum system requirements to use remote online notarization (RON)?
When using remote online notarization, you must meet the minimum qualifications.
It is important that you use a supported web browser that can access your webcam and microphone.
Supported Operating Systems and Browsers
- Google Chrome – Version 30 or higher
- FireFox – Version 24 or higher
- Opera – Latest Version
Mac (Sierra or above)
- Google Chrome (Latest Version)
- Firefox (Latest Version)
Android (Phones and Tablets)
- Google Chrome – Latest Version
iOS (iPAD and iPHONE)
- iOS 11 or higher (Operating System)
- Safari or Google Chrome Browser
These web browsers should be avoided:
Do you charge extra for international online notarizations?
No. You can be anywhere in the world. However, if the signer is not a U.S. Citizen or legal resident, they will require two credible witnesses to swear to their identity.
How long does it take?
After the online notary video session begins, it typically takes just a few minutes. The COVID-19 pandemic is keeping our online notaries very busy, so please be patient after you submit your documents as you await your turn. If you have an emergency or need a document notarized after hours, during the weekend, or on a holiday, we offer an optional Priority RUSH Service.
Is Remote Online Notarization safe and secure?
Yes, it’s more secure than traditional paper notarizations and is designed to detect identity fraud. We contract with technology providers DocVerify and Secured Signing, which satisfies Florida’s strict remote online notary law. Beware of Florida notaries operating illegally. Every signer’s driver license is analyzed for authenticity, and their identity is further authenticated using a system known as, “Knowledge Based Authentication”, or KBA. Click here to to learn about RON privacy issues.
There are other types of notary fraud that you should be aware of.
What is a notarial act? Does my document need specific notary language?
Most documents presented to an online notary public already have a notary block containing the proper notarial language that makes it clear to the online notary which notarial act is required. We can edit your notary block for proper Florida format.
The two most common notarial acts that an online notary performs are oaths and acknowledgements. If you submit a document to us for notarization without proper notarial language, your online notary is going to ask you what type of notarial act you want performed. If you do not know, the online notary cannot decide for you, but we can help you research your options.
Is there an official record of the online notary session?
Yes, all remote online notary (RON) sessions are audio-video recorded, and the recordings are kept for ten years. Our notaries also keep a detailed notary journal of all remote online notary transactions.
What type of identification (ID) do I have to present to notarize documents using remote online notarization?
The following types of identification are acceptable:
- A driver’s license or identification card issued by the State of Florida, another U.S. state, or a territory of the United States, i.e. Puerto Rico, Guam, Virgin Islands, etc.
- An identification card issued by a territory of the United States or a state other than Florida; or
- A Passport issued by the U.S. Department of State.
If you do not possess a qualifying identity document, you may use the affidavits of two credible witnesses instead.
Do you have any tips for getting through the ID verification process and using the system?
Yes. We want you to have a smooth experience. Please download our guide on best practices.
Will I have to provide my social security number?
Our company will never ask you for your social security number, nor do we have access to it. That being said, the automated ID verification routines run by LexisNexis requires some or all of your social security number. This is used to help verify your identity and generate proper questions for the KBA (Knowledge Based Authentication) test, which is required under Florida law.
What does my credit history have to do with online notarization?
Florida law requires that your identification be authenticated by “knowledge based authentication”. If you don’t have an established credit history in the United States, the required 5-question test for the Knowledge-Based Authentication (KBA) part of the process cannot be generated. No one is interested in “how good” your credit is, and your credit will not be “pulled”. If you credit history is locked, you will need to unlock it prior to attempting an identity verification.
What documents can be notarized using a remote online notary?
Generally speaking, any document that can be notarized by a traditional in-person notary can be notarized online. There are special procedures that must be followed for the online notarization of certain estate planning documents such as wills , durable power of attorney forms, and trusts.
What about notarizing a will or a trust using remote online notarization?
On January 1, 2021, Florida Document Specialists begin notarizing Florida electronic wills using online notarization, and providing the services of a Florida qualified custodian of electronic wills. Do not submit wills for online notarization from this page. Use our online notary for Florida electronic wills page.
I don’t need a “Qualified Electronic Will Custodian” – can’t you just notarize my will online like any other document?
Unfortunately, no. Notarizing a last will and testament online requires the designation of a Qualified Custodian of Electronic Wills. In addition, there are other specialized procedures that must be followed, or the notarization will not be valid. To submit a last will and testament for notarization please visit this page. If you don’t have a will, we offer nonlawer document preparation services for electronic wills. Please inquire.
Will you notarize a durable general power of attorney via RON?
Yes, but only within our company policy. Please read our policy on notarizing a durable power of attorney by remote online notarization. We also offer nonlawyer document preparation service if you need a durable power of attorney prepared for you.
Can we get married online using remote notarization?
No. Florida specifically prohibits a remote online notary to perform an online marriage.
Some documents require witnesses, i.e. warranty deeds, quit claim deeds, adoption consents, etc. Can documents such as these be notarized online?
Yes, and we can provide witnesses for your documents. We also offer an eRecording service to electronically record deeds in most Florida counties.
Can you use online notarization for documents that require two principal signatures, such as marital settlement agreements, joint petitions, deeds, etc.?
Yes, the online notary system supports two signers and two witnesses simultaneously.
Do my documents have to be, “Florida documents?”
No. We can notarize documents online that have no association with Florida.
Besides the notary page, there are places on my documents that need electronic signatures and initials. Can you handle this?
Yes, your online notary can set up your documents for electronic signatures and initials.
Can you notarize my documents online after hours, on weekends, or on holidays? Do you provide an emergency notary service?
We offer an optional Priority-RUSH service for these situations. You can select this option when you complete our RON intake questionnaire.
I need a Florida apostille on my document. Does it have to be notarized by a Florida online notary, or can I use one of the nationwide services?
We offer a complete expedited Florida apostille service. Apostilles for documents that we notarize online are ordered from within our notary intake portal. (The orange button at the top of the page.) We also provide an expedited apostille service for non RON documents. We can turn around a Florida apostille in 3-4 business days.
The Florida Secretary of State is the only competent authority authorized to issue notarial and apostille certifications in the state of Florida, and the remote online notary must be a commissioned Florida online notary and be physically located within the State of Florida. The subject of apostilles and notary authentications is complicated. Don’t worry, we’re experts and are here to help.
Can I submit a blank document or just the signature page for online notarization?
No. You must properly complete documents prior to submitting them. We do not accept loose signature pages or documents that have all blank fields.
I need a Florida Department of Highway Safety and Motor Vehicles Form HSMV 82042 notarized online for a Vehicle Identification Number (VIN) Verification and an Odometer Declaration. Can you help?
Unfortunately no. The HSMV 82402 requires an in-person, physical inspection of the vehicle. It cannot be notarized online. Many police departments offer this service for free. We also do not notarize bill-of-sale or other title documents relating to motor vehicles.
Can you mail the “originals” to me?
No, because there is nothing to mail. Remote notarization in Florida is a 100% online system resulting in a document with an electronic signature and electronic notary stamp.
We can, however, provide a certified copy certificate for a document that has been notarized online. The certificate would have a blue “wet” signature and a traditional blank ink notary stamp. These aren’t legally required, but they are available for an extra fee if you want one.
I’ve been told that I need a, “wet” signature, or my document will not be accepted. Can you help?
No. Florida online notarizations are done completely online, and all signatures are electronic. It is unlawful to combine elements of a traditional notarial act with RON. These requests are mostly due to title companies and some agencies being ignorant of remote notary laws, or simply refusing to embrace the legal and secure technology of RON. The State of Florida makes it clear that any document that can be notarized by a traditional in-person notary can be notarized by a certified Florida online notary. We are, however, able to print a paper copy of your online notarized document and attach a certified and notarized certificate to it. There is an extra fee for this accommodation.
Which RON technology providers do you use?
Online Notary Call Centers – Your Mileage may Vary
We frequently receive calls from consumers asking us to “repair” documents that were incorrectly notarized online by a “call center notary”.
An online notary “call center” operation is typically a non-Florida company that recruits notaries from around the country, en masse, as subcontractors. Since the company itself is just a “middleman website”, the focus is on volume and not quality or accountability. These call center notaries are scattered across the country and operate under various state laws. Companies that follow this business model typically lure consumers with national advertising and then match them with inexperienced notaries. These subcontract online notaries are rarely vetted, and many produce unsatisfactory work. If you ever need to speak with your notary after the fact, it may prove to be challenging. Call center notary companies typically don’t have a customer service phone number that is answered.