Remote Online Notarization (RON)

  Florida Online Notary Service
You Don’t Have to be in Florida to Notarize Online!

NOTARIZE ONLINE FLORIDA

Remote Notarization FAQ

Florida Remote Online Video Notary

What is Remote Online Notarization?  (RON)

Remote online notarization, or “RON” as it’s commonly called,  is a 100% online notary service where documents can be signed and notarized on the Internet using your webcam and microphone.  Only a specially trained and authorized online remote notary can perform notarizations online.

What are your hours of operation?

Our hours of operation are 9am – 5pm eastern time Monday through Friday.  We offer an optional Priority-Rush service that can accommodate your notarial needs after hours, on weekends, and on most holidays.

How much does it cost?

The fee is $25 for the first notarial act per principal signer.  Each additional notarial act (notary stamp) during the same online session is discounted.  If your document requires witnesses, they are available for $25 per witness per online session.

An optional Priority-Rush service is available for $25, which will guarantee priority handling, after hours appointments and appointments on weekends and most holidays.

What are the minimum system requirements to use remote online notarization (RON)?

When using remote online notarization, you must meet our minimum qualifications.  It is important that you have a supported web browser that can access your webcam and microphone.  Below is a list of supported browsers.

Operating Systems and BrowsersFlorida Remote Online Notary

Windows PC

    • Google Chrome – Version 30 or higher
    • FireFox – Version 24 or higher

Mac (Sierra or above)

    • Google Chrome (Latest Version)
    • Firefox (Latest Version)

Android (Tablets)

    • Google Chrome – Latest Version

iOS (iPAD and iPHONE)

    • iOS 11 or higher (Operating System)
    • Safari or Google Chrome Browser

These web browsers will not work:

Internet Explorer
Microsoft Edge 

Do you have a Spanish speaking remote online notary public?

Hablamos Español.

Do I need a device with a touch screen to use RON?

No.

So, I don’t have to physically appear before the online notary?

That’s right.  You don’t have to physically appear before a notary, but you do have to appear by video.  You can be anywhere in the world as long as you meet the minimum requirements and have a reliable, high-speed Internet connection.

Do I have to be in Florida or be a Florida resident to have my documents notarized online?

No, it doesn’t matter where you are in the world as long as you meet all of the requirements for RON.  This virtually eliminates the need to use a Florida mobile notary.   Florida mobile notaries charge you for travel time and mileage as well as the notarial acts they perform.  Using Florida Document Specialists’ remote online notarization service allows you to have your documents notarized in the privacy and comfort of your own home or office.

Do you charge extra for international online notarizations?

No.  Most online notary providers do, but our standard rates apply anywhere in the world.

How long does it take?

After the actual online notary session begins, it usually takes just a few minutes.  The COVID-19 pandemic is keeping our notaries very busy, so please be patient after you submit your documents as you await your turn.  If you have an emergency or need a document notarized on the weekends or after business hours, we offer an optional Priority Rush Service.

Is Remote Online Notarization safe and secure?

Yes, it’s more secure than traditional paper notarizations and is designed to detect identity fraud.  We contract with technology provider DocVerify,  which satisfies Florida’s strict remote online notary law.  Beware of Florida notaries operating illegally. Each notarial session is audio/video recorded and retained for 10-years.  Every signer’s driver license is analyzed for authenticity, and their identity is further authenticated using a system known as, “Knowledge Based Authentication”, or KBA.  Click here to to learn about RON privacy issues.

There are other types of notary fraud that you should be aware of.

What is a notarial act?  Does my document need specific notary language?

Most documents presented to a notary public already have a notary section with wording that makes it clear to the notary which notarial act is required.  The two most common acts that a notary public performs are oaths and acknowledgements.  If you submit a document to us for notarization without proper notarial language, your online notary is going to ask you which notarial act you want performed.  If you do not know, the notary cannot make the choice for you, but we help you research your options on the Internet.

Name some things that set your company apart from the rest.

We are easy to reach by telephone and email.  If you need extra help, we’re there for you.  We are also accredited by the BBB, the Central Florida Better Business Bureau, where we are A+ rated and 5-star reviewed.  We are also a member of the National Notary Association.

Can I use FaceTime, Zoom, Facebook, Skype, or Whatsapp for remote online notarization?

It’s a common question, but no.  Only technology providers approved by the State of Florida are authorized.  We partner with the world’s premier remote online notary platform, DocVerify, which is part of Black Knight.

I’ve been told that I need a, “wet” signature, or my document will not be accepted.  Can you help?

No.  Florida online notarizations are done completely online, and all signatures are electronic.  There is no way to combine elements of a traditional notary with RON.  These requests are mostly due to title companies and other organizations being ignorant of remote notary laws, or simply refusing to embrace this legal and secure technology.

Is there an official record of the online notary session?

Yes, all online notary sessions are audio-video recorded, and the recordings are kept for ten years.  Our notaries are also required to keep a detailed notary journal of all transactions.

Do you have to be a United States Citizen to use online notarization?

You have to be a U.S. citizen or a legal resident with a social security number and a U.S. credit history of at least 3-5 years.  Only U.S. state-issued driver licenses or ID cards are accepted as identification.   Although a passport can be used for identification with a traditional, in-person notary, the online system is not set up to validate passports for RON.

Will I have to provide my social security number? 

Only the last 4 digits.

What does my credit history have to do with online notarization?

Florida law requires that your identification be authenticated.   Lexus-Nexus provides this service.  If you don’t have an established credit history in the United States, the required 5-question test for the Knowledge-Based Authentication (KBA) part of the process cannot be generated.

One of the requirements to use RON is to have a working mobile phone from a major U.S. based carrier.  Why?

It has to do with the laws guiding ID verification processes for U.S. Citizens.  It’s similar to to why PayPal, banks, etc., do not open accounts created with phone numbers that are not registered with a U.S. phone service provider.  In addition, it helps to generate questions for the KBA test, as participants’ phone numbers usually relate to their credit histories and address in some way.

What documents can be notarized using a remote online notary?

Generally speaking, any document that can be notarized by a traditional in-person notary can be notarized by online notarization.

What about notarizing a will or a trust using remote online notarization?

We do not notarize wills or trusts for the general public by remote online notarization.  Why?  It has to do with Florida’s strict requirements concerning, “Qualified Custodians” of electronic wills.  Yes, we know that Florida RON notaries are permitted to notarize a will via RON after July 1, 2020.  However, we are not providing that service unless an attorney/law firm is furnishing a qualified custodian.  The information regarding the qualified custodian must be part of the text of the will.

Will you notarize a durable general power of attorney via RON?

Yes, but only within our company policy.  Please read our policy on notarizing a durable power of attorney by remote online notarization.  We also offer nonlawyer document preparation service if you need a durable power of attorney prepared for you.

Can we get married online using remote notarization?

No.  Florida specifically prohibits a remote online notary to perform online marriage ceremonies.

Some documents require witnesses, i.e. warranty deeds, quit claim deeds, adoption consents, etc.  Can documents such as these be notarized by an online notary?

Yes, and we can provide witnesses.

Can you use online notarization for documents that require two principal signatures, such as marital settlement agreements, joint petitions, deeds, etc.?

Yes, our online notary system supports two signers and two witnesses simultaneously.

Do my documents have to be, “Florida documents” to use an e-notary?

No.  We can notarize documents online that have no association with Florida.

Besides the notary page, there are places on my documents that need electronic signatures and initials.  Does you RON system do this?

Yes, your online notary can set up your documents for electronic signatures and initials.

Can you notarize my documents online after hours, on weekends, or on holidays?  Do you provide an emergency notary service?

We offer an optional Priority-Rush service for these situations.  You can select this option when you complete our RON intake questionnaire.

What’s the best way to start the process of getting a document notarized?

All requests for online notarization start by submitting document(s) via our online notary portal.

Can your company provide online witnesses too?

Yes.  We can supply your witnesses.

Can I supply my own witnesses?

Yes, but each witness must pre-qualify the same as the principal signer(s), and each witness must have a unique email address and their own device with an operating webcam and microphone.  Unless you have specific reasons to use your own witnesses, things usually go smoother when you use the witnesses we provide.  There is no difference in price.

I need a Florida apostille on my document.  Does it have to be notarized by a Florida online remote notary, or can I use one of the nationwide services?

The Florida Secretary of State is the only competent authority authorized to issue  notarial and apostille certifications in the state of Florida, and the remote online notary must be a commissioned Florida notary and be physically located within the State of Florida during the remote online notary session.  We provide a complete end-to-end Florida apostille service.  Please contact us for details.  We can also help process Florida notarial certifications for non-Hague 1961 countries.

When will my electronically notarized documents be available?

Your notarized document(s) will be available immediately via email.

Can I submit a blank document or just the signature page for online notarization?

No.  You must properly complete your forms and documents prior to submitting them.

NOTARIZE ONLINE FLORIDA